Senior Staff ServiceNow Developer

10+ years of hands-on experience in the ServiceNow platform with demonstrated success in full-cycle implementations Proficiency in ServiceNow scripting including Business Rules, Client Scripts, and APIs, as well as web technologies such as JavaScript, HTML, and CSS ServiceNow Certified Application Developer (CAD) certification Comprehensive understanding of ITIL processes and ServiceNow modules including ITOM, CMDB, CSM, and HRSD Ability to effectively collaborate with technical teams and business stakeholders to ensure alignment and successful implementation

Designing and developing scalable ServiceNow solutions that align with business requirements and platform best practices Collaborating with process owners to translate functional business needs into technical implementations Leveraging expertise across ITSM, ITOM, CMDB, CSM, and HRSD modules to configure, customize, and develop new modules Integrating ServiceNow with other enterprise systems using REST/SOAP APIs, MID Servers, and IntegrationHub Mentoring junior developers, conducting code reviews, and optimizing system performance through advanced scripting and automation