Strategic Program Manager

6+ years of experience in strategic program management, business operations, or similar roles. Experience in SaaS and scaled customer-facing environments. Comfort navigating ambiguity and operating autonomously at a leadership level. A systems mindset with demonstrated experience developing strategy, building business cases, and influencing leaders. Strong analytical and quantitative skills. Demonstrated curiosity with a bias toward building inspection mechanisms. Exceptional communication skills—written, verbal, and visual—with fluency in executive storytelling and change management.

Evaluate and shape business-critical ideas by conducting research, analyzing options, and developing business cases. Develop and lead the annual planning program, including a prioritization framework. Craft executive-level narratives for strategic projects and annual planning. Drive cross-functional alignment on yearly goals through well-structured review sessions. Work closely with Operations and Strategy teams on the final planning package. Orchestrate objectives and key results across Product Support. Lead the creation of All Hands structure and content. Collaborate with the VP and leadership team on budget and headcount.