Plan, draft, and schedule email newsletters Create and repurpose content into emails, social content, sales funnels, and campaigns Research competitors and suggest campaign ideas Engage with comments, tags, and messages on social media Write authentic, on-brand copy for marketing materials Coordinate campaigns to reactivate clients Track basic marketing metrics Answer and return calls, texts, and messages Manage client scheduling and rescheduling Perform reactivation and nurture calls to past clients Provide excellent customer service and build rapport with clients Support communication with potential new therapists Act as a right-hand to the owner, turning ideas into tasks Capture and organize owner's ideas Help structure the day and week Join regular check-ins with the owner Handle general administrative tasks using Google Workspace Communicate proactively about bottlenecks and issues Support Veterans Affairs referrals and insurance workflows Track authorizations and deadlines Help with tracking charting and billing status Assist in preparing and tracking billing submissions