Marketing & Operations Assistant (JOB ID: LISDEE1)

Proven experience in digital marketing and social media management. Working knowledge of Shopify or strong ability to learn quickly. Experience supporting or managing paid ads (Meta, Google, TikTok, or Snapchat). Strong written and verbal English communication skills. Comfortable interacting directly with customers and business partners. Highly organized, reliable, and self-directed. Able to multitask across marketing, operations, and admin work. Strong work ethic with a proactive, ownership-driven mindset. Comfortable working remotely and collaborating with a distributed team. Ecommerce experience (especially multi-channel selling) preferred. Experience with TikTok content creation and TikTok Shop preferred. Familiarity with AI tools and automation to improve efficiency preferred. Background as a virtual assistant or operations support role preferred. Experience with QuickBooks preferred, not required.

Manage and execute social media strategy across Instagram, TikTok, and Facebook. Create and publish engaging content. Support or manage paid advertising efforts across Meta, Google, TikTok, and Snapchat. Manage day-to-day tasks within Shopify, including order management and product updates. Maintain Klaviyo CRM, including email flows and SMS campaigns. Support operations across Walmart, TikTok, Faire, and WholesalePet Seller Central. Coordinate with warehouse software for order statuses and fulfillment issues. Handle customer service inquiries via email and chatbot. Communicate with customers, partners, and internal team members. Perform administrative tasks such as data entry and order tracking. Assist with tradeshow preparations. Handle quarterly and annual state product registration and tonnage reporting. Support basic bookkeeping coordination using QuickBooks.