Community Success Assistant

Posted 26 days agoViewed
PhilippinesFull-TimeCommunity Management
Company:Treantly
Location:Philippines, EST
Languages:English
Seniority level:Entry
Skills:
Project ManagementMicrosoft ExcelAttention to detailOrganizational skillsWritten communicationMultitaskingCustomer SuccessEnglish communicationCRM
Requirements:
Strong English writing skills (warm, clear, professional) Highly organized, detail-oriented, and proactive Comfortable multitasking in a fast-paced environment Tech-savvy and quick to learn new tools Experience as a VA, admin, or community manager is a plus Familiarity with Circle, Slack, Zoom, Google Workspace, Aloware, Canva CRM or project tools like Asana or HubSpot are a bonus
Responsibilities:
Monitor the platform daily and respond to DMs Clean up posts (formatting, tags, categories, links) Engage with member and welcome posts Upload call recordings within 24 hours Manage member profiles, tags, permissions, and spaces Support women-only groups by removing ineligible members Post reminders for coaching calls and events Confirm Zoom links, schedules, and banners Track RSVPs and attendance Assist with event recaps and weekly event checks Engage with member posts and support new member workflows Post scheduled community announcements and content Assist with inbox (Hello@), Slack messages, and internal tasks Update Zoom assets, email signatures, and team materials Support gifting SOPs and basic scheduling via Aloware
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