Technical Account Manager

Posted 24 days agoViewed
Mexico CityFull-TimeSoftware Automation
Company:UiPath
Location:Mexico City
Languages:English
Seniority level:Senior, 5+ years
Experience:5+ years
Skills:
AWSCloud ComputingGCPJavaMicrosoft Azure.NETSoftware EngineeringAccount Management
Requirements:
Degree in Computer Science or a relevant field Minimum 5 years of experience in programming .NET / Java applications Minimum 2 years of cloud experience (Azure/AWS/GCP) Proven track record in customer-facing technical account management or consulting roles Expertise in software engineering, deployment, cloud technologies, and infrastructure engineering Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN is an advantage Strong analytical and problem-solving skills
Responsibilities:
Take ownership of customers' technical success with the UiPath Platform. Provide embedded technical advisory to mature automation programs. Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting. Enable customer technical stakeholders on UiPath Platform best practices. Conduct design and code reviews for select automations. Perform technical health checks of customer automation programs. Collaborate with UiPath Product Support to resolve escalated support incidents.
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