Remote E-commerce Support Agent (AI Tools)
Company:Hire Hangar
Location:South Africa, EST
Languages:English
Seniority level:Entry, 2+ years
Experience:2+ years
Skills:
Artificial IntelligenceCustomer support
Requirements:
- 2+ years in customer support (preferably e-commerce)
- Strong written English
- Willingness to work weekends as part of your 5-day schedule
Responsibilities:
- Approve or refine AI-generated replies
- Handle order, shipping, and return-related tickets
- Flag unusual patterns or trends to internal teams
