Proven experience in content development, training, or enablement Strong editorial skills and attention to detail Experience managing content within an LMS or knowledge base platform Ability to translate technical and process information into simple steps Excellent project management skills Minimum 15 Mbps primary internet connection and 10 Mbps backup Desktop or laptop with specified processor and 8 GB RAM Functional backup device, webcam, noise-canceling USB headset Quiet, dedicated home office space Smartphone for communication