Product Owner (Remote, USA)

Bachelor's degree in Accounting, with related work experience (not less than 5 years). Experience/knowledge of business operations/workflows and inventory. Project Management skills/experience required, meeting deadlines, driving results and milestones. Expertise in market research, competitive analysis, and customer interviews with positive/solid people skills. Strong technical background with understanding of software development and web/mobile technologies. Exceptional analytical skills, attention to detail, as well as ability to grasp multiple product requirements. Strong multi-tasker with a need to be productive and meet deadlines. Software as a Service (SAAS) product experience is strongly preferred. Experience working side by side with hardware technology or software development. Proficient with: Microsoft Office (Excel, Word, PowerPoint, with an emphasis in Excel). Preferred proficiency with: Jira, Confluence, Asana, Slack, Service Desk Software - Zoho Desk preferred. Excellent presentation, written and verbal skills. Keen sense of user experience and ability to empathize with customers. Ability to work with others of different nationalities and in multiple time zones (including overseas).

Manage existing product features and assist in timely new project deliverables. Define requirements, specifications, and design for new features, improvements and bugs. Lead/Host Product and Developer meetings, drive projects forward and address issues. Articulate/communicate to the development team, proactively addressing any native language constraints, cultures or differing work time zones. Conduct internal and external training sessions/demos, write Knowledgebase Articles and Release Notes. Draft Project Scopes to include: Goals, Business Requirements, Competitive Analysis, Workflows, pose and answer questions/comments. Draft Project Product Descriptions (PD’s) documents from Scopes. Contribute and test to ensure an easy-to-use, intuitive user experience for core product, integrations, mobile and web applications. Identify fresh opportunities for innovation and enhancements in existing SaaS. Conduct market research, competitive analysis and customer, subject matter expert, consultant interviews and feedback sessions. Help the Product team compile findings into actionable insights. Participate in our development process and contribute to the priority of product enhancements. Work with QA Manager and team/contractors to: develop, document and test solutions and business cases, keep abreast of projects and timeframes. Provide subject-matter expertise on our existing solutions for the organization.