- Create and design training curricula within time and budget constraints
- Produce physical and digital educational materials like videos and call scripting
- Maintain best practices for training across the sales division
- Conduct skills gap analysis and identify areas of improvement
- Participate in call listening to provide coaching & feedback
- Develop individual coaching plans for salespeople
- Conduct audits on sales adherence to legal and compliance requirements
- Provide sales support by identifying issues due to user errors
SalesforceCRM