Client Development Program Manager

10+ years of experience in healthcare consulting, healthcare services, or clinical services companies in a client-facing/relationship development role. Demonstrated history of exceeding performance-based metrics with clients. Experience in growing a book of business and exceeding ARR through client sales, upselling, and contract renewals. Experience in analyzing clinical outcomes, marketing data, and campaign development. Background working with executive-level clients. Understanding of complex contracting and provider agreements within health plans. Understanding of telehealth, wellness, or nutrition space is a plus.

Provide program management support for strategic accounts. Deliver first-class account management for mid-market accounts. Level up client relationships to ensure sponsorship across organizations. Lead key activities including service delivery, relationship building, account strategy, project expansion, and contract renewals. Coordinate with clients and Marketing to develop campaigns for telenutrition adoption. Work with Product and Engineering teams on implementation needs. Manage annual revenue retention and growth for client portfolio. Develop and execute account plans for long-term growth. Interpret and report ROI and clinical metrics to clients. Deliver marketing campaigns to drive enrollment and engagement.