Student Care Specialist

Fluent English with no or little accent Friendly and professional demeanor Proven ability to work independently but a true team player Strong written and verbal communication skills Attentive to details, fast learner and multitasking Outgoing, energetic, upbeat, and fun personality Work experience with the US, UK, or Canada markets (plus)

Work directly with students to discuss and support their needs via phone, email, and online chats Create an engaging environment in student chats, encourage student-student communication Facilitate communication between students and instructors Provide support to instructors and students during live classes Troubleshoot and resolve student issues and concerns Help the company grow and bring an amazing experience to students