Care Navigator
55000 - 60000 USD per year
Company:
Location:US-based remote locations
Languages:English
Seniority level:Middle, 2+ years
Experience:2+ years
Skills:
Project CoordinationCommunication SkillsProblem SolvingCustomer serviceAdaptabilityRelationship buildingCross-functional collaboration
Requirements:
2+ years work experience preferred. 1+ years working in healthcare. Prior Care Navigation experience strongly preferred. Excellent communicator. Team player with ability to build relationships and interact effectively internally and externally. Ability to operate in a remote environment and build relationships virtually. Mission-driven. Hungry for knowledge. Flexible, resilient, and foster a culture of continuous learning. Bias for action paired with intelligent risk-taking. Embrace responsibility.
Responsibilities:
Deliver comprehensive care navigation and access support. Collaborate with cross-functional teams. Educate members on care referral options. Partner with providers to secure member access to care. Identify opportunities for provider contracting. Build professional relationships with providers. Conduct proactive outreach to high-risk members. Serve as a health advocate for members. Monitor and assess the effectiveness of care navigation strategies. Provide feedback to the product team.
