Care Navigator

2+ years work experience preferred 1+ years working in healthcare Prior Care Navigation experience strongly preferred Excellent communicator Team player with ability to build relationships and interact effectively Ability to operate in a remote environment and build relationships virtually Mission-driven Hungry for more knowledge Flexible, resilient, and foster a culture of continuous learning Bias for action paired with intelligent risk-taking Embrace responsibility

Deliver comprehensive care navigation and access support for Sana members Collaborate with cross-functional teams Educate members on their care referral options Partner with providers to secure member access to care Identify opportunities for provider contracting Build professional relationships with providers and Sana’s care partners Conduct proactive outreach to high-risk, rising-risk, and gap-in-care members Serve as a health advocate and supporter for members Monitor and assess the effectiveness of care navigation and access strategies Provide feedback to the product team to improve care navigation experiences