Sales Associate

1-3 years of customer service or administrative experience Enjoy helping customers in a fast-paced environment Superior attention to detail Ability to quickly learn and utilize multiple software applications Dependable and proven ability to work independently Advanced written and oral communication skills Intermediate to advanced skillset with Microsoft Office Suite Internet speed minimum 30mbps (Wired) i5 11th Gen or higher Windows 11 / MacOS Catalina or higher Minimum of 8 GB RAM Private and quiet dedicated home office area Back-ups for power or internet interruptions Good headset and webcam (preferably noise-canceling)

Take calls from potential AIR Communities customers or future residents Provide outbound customer support Provide community and lease information Schedule on-site appointments with leasing consultants Initiate and follow-up on prospect inquiries Answer phone calls and provide customer service Assist with multi-channel skills (Reputation Management, Emotional Support, Service Animal Requests) Return or direct voicemails Support with a variety of projects Collaborate with site teams for customer follow-up