Implementation Specialist - Health-tech (US)

Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination. Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting. Demonstrated success in managing multiple onboarding or implementation projects. Deep familiarity with healthcare workflows (patient intake, documentation, billing, scheduling, compliance). Experience in training clinical and administrative staff on new systems. Ensures implementations align with legal and regulatory requirements, especially in data handling and access control. Strong project coordination and organizational skills. Technical fluency with EMR/CRM systems, data migration, and digital workflow tools. Ability to clearly communicate and guide clinic stakeholders through new system adoption. Collaborative, adaptable, and solutions-focused approach.

Serve as the main liaison between Adoreal and the clinic during onboarding. Facilitate data migration from the clinic’s existing systems. Organize and structure clinic data. Support the implementation and configuration of Adoreal’s EMR and CRM systems. Manage project timelines and track key milestones, deliverables, and dependencies. Coordinate efforts across internal teams and clinic stakeholders. Identify potential risks, communicate status updates, and resolve issues. Provide training and onboarding support to clinic staff. Develop and deliver onboarding documentation, training guides, and resource materials. Monitor post-go-live adoption and address ongoing support needs.