Senior Implementation Specialist

3-5+ years of experience in B2B SaaS Implementations 2+ years of end-to-end technical implementation experience Experienced in project management Comfortable managing multiple customer projects simultaneously Thrive in customer-facing environments Excellent communication and presentation skills Consultative by nature Strong attention to detail Enjoy working with data and systems Resilient and adaptable Comfortable working remotely and managing time independently

Own the customer implementation journey Act as the project manager for enterprise accounts Communicate across multiple stakeholders Facilitate structured onboarding Provide professional guidance on best practices Coach through change management Ensure data integrity Identify and mitigate risks Collaborate internally with cross-functional teams Deliver measurable value to customers