Country Operations Manager, Mexico

Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal Easy to work with Sense of urgency Several years of experience in office management, operations, or compliance roles; experience in a multinational or tech/SaaS company preferred. Familiarity with Mexican corporate compliance and regulatory processes. Strong organizational and multitasking skills. Good judgment and risk-awareness. Excellent communication skills (written and verbal) in English and Spanish Proficiency with MS Office/Google Workspace; experience with HRIS/ERP/finance systems a plus. Integrity, discretion, and the ability to represent the company in official matters. Comfortable dealing with numbers and the processing of financial information.

Oversee daily office operations, including vendor management, office supplies, facilities, and IT coordination. Serve as the point of contact for external vendors, building management, and service providers. Ensure compliance with health, safety, and local regulatory requirements. Support compliance with Mexican statutory requirements in collaboration with HR, finance, and external advisors. Maintain and update company records, licenses, contracts, and filings. Coordinate with external legal, tax, and compliance consultants on regulatory obligations. Act timely for specific filings, registrations, or submissions with government authorities. Liaise with regulators, banks, and government agencies in an official capacity. Assist with onboarding/offboarding, employment agreements, and maintenance of employee records. Coordinate employee benefits, HR documentation, and engagement activities. Partner with global HR on policy rollout and compliance. Provide daily oversight and management of the local finance team. Oversee vendor invoices, purchase orders, and expense reimbursements. Assist with payroll, budget tracking, local expense monitoring, and coordination with global finance. Ensure accurate documentation for audits and compliance purposes. Provide logistical and administrative support for leadership visits, client meetings, and company events. Prepare and present reports concerning activities, expenses, budgets, or other items affecting the business operations and financial status. Act as a cultural ambassador, maintaining a positive and compliant workplace environment. Handle ad-hoc operational and administrative tasks as required.