AI Analyst

Strong analytical and problem-solving abilities Ability to learn new technologies quickly (especially AI and automation tools) Basic understanding of data structures, workflows, or APIs Clear written communication and documentation skills Experience with Power Automate or similar workflow tools (preferred) Familiarity with Microsoft Copilot or other AI/LLM tools (preferred) Exposure to databases or Dataverse concepts (preferred)

Build and configure agentic AI workflows using Microsoft Copilot Studio and related tools. Translate high-level automation requirements into actionable agent designs. Maintain and update existing agents to improve reliability, accuracy, and performance. Troubleshoot agent-related issues and apply fixes or enhancements. Assist in building automations that reduce repetitive tasks across business units. Perform data preparation, prompt tuning, and validation tasks. Assist in prototyping new AI solutions. Monitor agent performance, logs, and usage data to identify issues or improvements. Maintain documentation for all agents, workflows and processes. Prepare basic reports on agent performance and user feedback. Work closely with the Data team to ensure agents use correct and secure data sources. Support internal users when agent-related issues or questions arise - tier 1 support. Coordinate with content owners to ensure information is current, accurate, and structured to support reliable agent responses. Assist with updating and maintaining knowledge sources used by AI agents.