Head of Program Management

At least 12 years’ experience in programme and project management in a Services Company, preferably in the Martech space. Proven track record managing complex, multi-workstream digital, CRM or data programmes. Experience delivering and governing programmes within consultancies or agencies. Strong understanding of CRM, Data, Martech or digital transformation environments. Demonstrable experience establishing and running programme governance structures. Strong financial management experience, including budgeting, forecasting and commercial risk handling. Significant experience working with C-Suite clients and senior executives. Expertise in risk management, dependency mapping and programme-level planning. Experience leading distributed teams across multiple time zones. Strong leadership, coaching and communication skills. Substantial experience with Agile and hybrid programme delivery approaches. Willingness to travel for client meetings and steering committees as required. Own your own equipment (BYOD policy). Possess a valid work visa (no sponsorship provided).

Oversee and drive successful delivery of complex, multi-workstream client programmes. Ensure projects align with strategic objectives, are governed effectively, and executed to the highest standard. Act as senior point of accountability for programme outcomes. Manage risks, dependencies, budgets, and stakeholders across multiple teams. Structure, plan, and deliver programmes predictably, transparently, and commercially sound. Define and improve governance structures. Support project teams to resolve risks and issues. Maintain alignment across technical, delivery, and business stakeholders.