Senior Community Manager

5+ years of experience managing communities for live or shipped games. Deep understanding of community management best practices and player engagement. Confident, natural on-camera presence for streams and videos. Hands-on experience creating social and community content. Proficiency with monitoring, analytics, and reporting tools (e.g., Sprout, Brandwatch, Meltwater, Discord insights). Strong written and verbal communication skills. Savvy gamer capable of playing and identifying gameplay moments and social trends. Collaborative, positive, and comfortable working across departments.

Champion the global community and be the daily link between players and the development team. Lead global community management efforts to connect players and keep them engaged. Represent the studio in developer streams, community updates, and social content. Manage and grow presence across social media platforms (Reddit, Discord, X, Facebook, Instagram, YouTube). Create on-brand content that reflects the studio’s personality. Plan and execute international communication strategies for game updates and events. Monitor sentiment and trends, translating insights into actionable recommendations. Collaborate with internal teams to ensure unified messaging and bring player insights forward. Support game capture and content creation for community and promotional use.