Manager, Project Management Organization (PMO)

5+ years of experience leading project management professionals within a technology, SaaS, or professional services environment. PMP certification (Project Management Professional) strongly preferred. Proven success in building and managing high-performing teams that deliver measurable business results. Demonstrated ability to enforce project governance and delivery standards in a matrixed or cross-functional environment. Strong financial and operational acumen. Experience managing revenue forecasting and capacity planning. Excellent communication, leadership, and interpersonal skills. Ability to influence at all levels of the organization. Proficiency in project management tools such as Clarizen, Smartsheet, or Microsoft Project. Proficiency in creating executive-level reports or dashboards. Bachelor’s degree required.

Lead and manage a team of project managers. Oversee day-to-day operations and workload balance. Ensure adherence to Bridgeway’s PMO governance standards. Lead and execute internal projects from planning through delivery. Ensure alignment with organizational priorities and outcomes. Drive governance and accountability across the project lifecycle. Monitor and control project performance, identifying and mitigating risks. Manage escalations and ensure timely delivery of quality outcomes. Partner cross-functionally with other departments. Ensure alignment between project delivery, resource capacity, and business objectives. Forecast and track revenue recognition. Ensure accuracy and alignment with financial goals. Mentor, coach, and develop project managers. Provide ongoing training and feedback. Serve as the first point of escalation for project or customer issues. Ensure a positive client experience and successful resolution. Lead by example in communication and professionalism. De-escalate conflicts and manage difficult conversations. Communicate with confidence and clarity. Champion PMO maturity and drive continuous improvement. Enhance consistency, visibility, and efficiency across projects. Facilitate regular team meetings. Communicate PMO strategy and track performance. Share best practices. Partner with leadership to prioritize initiatives. Allocate resources effectively. Ensure PMO supports organizational growth and strategic direction.