Product Manager, Healthcare SaaS - Patient Support (Remote)

Bachelor’s degree in life sciences, business, data analytics, or related field 5+ years of product management experience in B2B SaaS, healthcare technology, or tech-enabled services Experience in life sciences, healthcare delivery, pharmaceutical services, or patient support programs Familiarity with PSP workflows: hub services, copay programs, prior authorization, benefits investigations, nurse support Strong understanding of data privacy, compliance, and interoperability standards (HIPAA, HL7, FHIR, GDPR) Demonstrated success working in Agile/Scrum environments Excellent communication, stakeholder engagement, and analytical skills

Develop and execute a clear product roadmap for PSP-related capabilities Align product initiatives with evolving client needs, regulatory requirements, and market trends Partner with commercial teams, clients, and operations to understand PSP workflows Conduct competitive intelligence and market analysis Collaborate with engineering, UX/UI, data science, operations, and clinical teams Work closely with legal, compliance, and privacy stakeholders Own the full product lifecycle—from ideation to ongoing optimization Monitor product performance, adoption, patient outcomes, and client satisfaction Support client onboarding and implementation Serve as the product subject matter expert during client meetings Work effectively within Agile/Scrum teams Write clear, concise user stories, acceptance criteria, and business requirements Utilize product management tools (Jira, Confluence, Aha!, Productboard)