Remote Support Specialist (Network and Systems) L3
N
Nexplay Consulting Inc.IT Services
Manila, PHFull-TimeSenior
Salary$8.00 - $10.00 / hr
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- CiscoMicrosoft Active DirectoryCustomer serviceLinuxNetworkingTroubleshooting
Requirements
- 5+ years of IT support experience with a focus on networking
- Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands
- Network+ or Security+ certifications preferred
Responsibilities
- Provide remote helpdesk support for network setup, configuration, and troubleshooting
- Manage firewall policies, switch configurations, and IP addressing
- Assist with Windows Server administration and management
- Document all work in ticketing and RMM platforms
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