Remote Support Specialist (Network and Systems) L3
Company:Nexplay Consulting Inc.
Location:Manila, PH
Languages:English
Seniority level:Senior, 5+ years
Experience:5+ years
Skills:
CiscoMicrosoft Active DirectoryLinuxCustomer serviceNetworkingTroubleshooting
Requirements:
5+ years of IT support experience with a focus on networking Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands Network+ or Security+ certifications preferred
Responsibilities:
Provide remote helpdesk support for network setup, configuration, and troubleshooting Manage firewall policies, switch configurations, and IP addressing Assist with Windows Server administration and management Document all work in ticketing and RMM platforms
