Key Account Performance Manager, Home Services Specialist

Experience supporting digital media or strategic accounts Familiarity with paid search, paid social, programmatic, or multi-channel campaigns Home Services category experience strongly preferred (HVAC, plumbing, roofing, electrical, etc.) Ability to interpret performance data and translate findings into actionable insights Strong relationship-building and communication skills Highly organized, with the ability to manage multiple accounts simultaneously A proactive mindset

Serve as the primary post-sale client-facing contact Build strong client relationships to drive retention and satisfaction Lead the strategic direction of client campaigns Facilitate clear communication between clients and internal teams Identify upsell opportunities Conduct regular performance reviews Coordinate with internal teams for campaign setup and launch Monitor high-level campaign performance Provide proactive insights and data-backed recommendations to clients