Borrower Processor
Company:Zippy
Location:Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Wisconsin
Languages:English
Seniority level:Junior, 2-3+ years
Experience:2-3+ years
Skills:
Microsoft OfficeCustomer serviceCompliance
Requirements:
2-3+ years of experience with consumer loan processing or mortgage processing or related. Proficiency in Microsoft Office and other software tools. Excellent verbal and written communication skills. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Proficiency in using consumer loan or mortgage software, loan origination systems, and relevant computer applications. Comfortable working with several technology tools in a digital 100% remote environment. Familiarity with consumer loan or mortgage industry regulations, guidelines, and compliance requirements. Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. Customer-oriented mindset.
Responsibilities:
Review and verify borrower documents for accuracy, completeness, and compliance. Communicate effectively with borrowers via phone to gather documents, clarify information, and address concerns. Collaborate with underwriters to resolve discrepancies and prepare loan files for review. Adhere to all regulatory guidelines, policies, and procedures. Conduct quality control checks on loan files. Provide administrative assistance, including data entry and file organization. Handle sensitive borrower information with discretion.
