Mortgage Loan Processor

2-3+ years of experience with consumer loan processing or mortgage processing. Proficiency in Microsoft Office and other software tools. Excellent verbal and written communication skills. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Proficiency in using consumer loan or mortgage software and loan origination systems. Comfortable working with technology tools in a 100% remote environment. Familiarity with consumer loan or mortgage industry regulations and compliance requirements. Ability to work independently and collaboratively in a fast-paced environment. Customer-oriented mindset with a focus on delivering exceptional service. Must reside in Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, or Wisconsin.

Support loan document review and verification for accuracy, completeness, and compliance. Communicate with borrowers via phone to gather documents, clarify information, and address concerns. Provide guidance to borrowers on the loan application process and documentation. Collaborate with underwriters to resolve discrepancies and prepare loan files. Conduct quality control checks on loan files for accuracy and compliance. Provide administrative assistance during peak times, including data entry and recordkeeping. Use mortgage software to update loan status and track progress.