Care Ambassador

At least two years of outbound phone sales experience Fluent in English Demonstrated experience with high-volume cold calling Self-directed, able to work independently Good with technology and eager to learn new software Excellent organizational and time management skills Strong communication skills Strong critical thinking and problem-solving skills Patient-first mindset with ability to build trust Motivation to hit performance goals Detail-oriented with commitment to accurate documentation Resilient and adaptable Very strong closing skills Experience in outbound phone sales, Medicare or healthcare enrollment, or patient outreach roles highly desired

Cold call Medicare patients using specialized enrollment software Clearly explain care program benefits, eligibility, and parameters Answer patient questions with empathy and accuracy Motivate patients to enroll and overcome objections Accurately document all call and patient interactions Track and communicate recurring questions and issues to management Stay up-to-date on program details and best practices