Senior Director of Product, Provider Experience

10+ years in Product Management 5+ years leading SaaS product teams Demonstrated success defining and executing multi-product or platform strategies Deep understanding of user experience and customer-centric design principles Proven ability to collaborate cross-functionally Strong communication and storytelling skills Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred Product mindset grounded in user empathy and business impact Experience shaping integrated, SaaS-grade product experiences Bias for collaboration and clarity

Define and communicate long-term vision for the Provider Experience Zone Develop strategic product roadmaps Identify opportunities to modernize workflows and improve usability Partner with Commercial, Operations, and Engineering Leadership Own and report on product KPIs Connect product decisions to measurable business outcomes Champion user-centered design principles Lead customer discovery and feedback loops Lead, mentor, and grow a team of Product Managers and UX experts Establish disciplined product operating rhythms