Apply📍 United States
🧭 Full-Time
💸 72800.0 - 87360.0 USD per year
🔍 Medical Coding
- Extensive hands-on experience with EPIC systems, including configuration, troubleshooting, and workflow optimization.
- Serve as the primary point of contact for EPIC system troubleshooting and resolution, addressing user-reported issues in a timely and efficient manner.
- Be able to analyze, diagnose, and resolve system errors, workflow inefficiencies, and integration challenges within EPIC.
- High School Diploma or GED required.
- Associate or bachelor’s degree in health information management or any Healthcare Related Field A+
- Coding Certification from the American Health Information Management Association (AHIMA) required. Preferred: RHIA, RHIT, CCS – AHIMA credentials
- Three to Five (3-5) years of coding experience
- Report daily coding volumes and identify any potential risks to meeting bill hold deadlines to all stakeholders.
- Monitor coding workflow and identify potential bottlenecks.
- Oversee coding schedules and distribute workload within the work queues to ensure balanced assignments among team members and bill hold goals are met within each service.
- Work with the Revenue Cycle Management Department to resolve billing and patient registration issues, ensuring seamless data flow.
- Partner with the Charge Master Team to add new charge codes to the ED preference lists.
- Collaborate with Physician Groups to process requests for new provider enrollments in EPIC.
- Report and collaborate with client leadership to resolve technical workflow issues, including WQ, EPIC, and 3M.
- Report, open and escalate tickets as needed, track outcomes, and communicate resolutions to the coding team.
- Review and address email requests from client staff related to: Coding and charge corrections, Denials and edits, Hold issues and trauma reviews
- Ensure resolution is communicated effectively to all stakeholders.
- Coordinate access and deactivation requests for client systems as needed.
- Follow up to ensure timely access for new users and deactivate access for those no longer requiring it.
- Provide and communicate access instructions for new users.
- Supervise and delegate coding tasks to a team of medical coders.
- Address coding errors and resolve discrepancies, and process rebills when necessary.
- Facilitate training for coders on coding workflows and/or updates
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Posted 3 days ago
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