Senior Legal Operations Associate

Experience in legal operations, paralegal, legal project management, or similar roles. Demonstrable ownership of legal operations or enablement projects. Strong organizational, project management, and stakeholder coordination skills. Experience working with legal tech tools and productivity platforms (Zapier, Notion, Slack, Sigma, GDrive). Strong programming knowledge (Python or JavaScript, Elixir a plus), experienced in working with Git, logic control flow, API integrations, and webhook automation. Ability to learn and master Remote's communication application (Slack), contract management system (CLM), documentation sources (Notion, Google Drive, etc.), task management systems (Zendesk is a plus). Familiarity with legal workflows including contract management, external counsel coordination, and internal knowledge bases. Expertise in working with data and metrics reporting. A collaborative, proactive, customer-centric, and analytical mindset. Comfort with a remote-first, fast-moving, cross-functional work environment. Writes and speaks fluent English with excellent communication skills.

Own and manage Legal's intake, task assignment, project board, and metrics workflows. Serve as the go-to person for legal work orchestration. Lead the identification and resolution of process bottlenecks. Design, implement, and maintain scalable workflows for high-volume request types. Track and report legal team KPIs and project progress. Own and continuously improve Legal’s internal and external knowledge bases. Partner with legal subject matter experts to ensure guidance, playbooks, and templates are up-to-date. Drive self-service enablement initiatives. Work closely with Legal sub-teams, Product, Operations, Finance, Sales, and Compliance. Support the rollout and adoption of legal tech and automation tools. Manage day-to-day operations of external counsel relationships. Support vendor onboarding and documentation processes. Evaluate opportunities to improve cost-efficiency and service delivery from external legal partners. Own one or more strategic Legal Ops projects. Coordinate with Legal Ops leadership on roadmap planning and OKRs. Provide high-quality legal research, light contract review, and vendor assessments. Serve as a resource and mentor to junior team members.