Head of Partner Success and Management

Posted 15 days agoViewed

Oregon, United States, CanadaFull-TimeFinTech, Payments

Company:Reach

Location:Oregon, United States, Canada

Languages:English

Seniority level:Lead, 7–10+ years

Experience:7–10+ years

Skills:

LeadershipProject ManagementProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyBusiness OperationsComplianceRelationship buildingAccount ManagementReportingTeam managementCustomer Success

Requirements:

7–10+ years in partnerships or partner success in FinTech, payments, SaaS, or ecommerce Experience enabling complex or high-GMV partners Strong communicator with excellent cross-functional influence A builder’s mindset—comfortable designing processes from 0→1

Responsibilities:

Lead and scale Partner Success across product + commercial partners Build partner onboarding, enablement, and QBR frameworks that drive adoption Deliver partner-sourced revenue through better activation and integration quality Solve issues fast by partnering with Product, Sales, Compliance, and Operations Own partner KPIs, forecasting, and executive reporting Proactively protect partner health and reduce churn or volume risk