3-5 years relevant experience in clinical health care settings. Utilization Management experience preferred. Active licensure in Massachusetts required. BSN preferred for registered nurses. Self-directed, independent, adaptive, and collaborative. Ability to assess, analyze, draw conclusions, and construct effective solutions. Excellent written and verbal communication skills. Proficient with multiple IT systems. Ability to identify and set goals, follow processes, and meet deadlines. Ability to interpret, evaluate, and document complex medical information. Awareness, attitude, knowledge, and skills to work effectively with a diverse population. Willingness to learn new business and clinical skills.