Director of Sales Operations

10+ years in Sales Operations, Revenue Operations, or Sales Strategy roles, with at least 5 years leading teams Experience in B2B SaaS, marketplace, or startup environments Expert-level knowledge of HubSpot CRM design, sales automation, reporting, and lifecycle configuration Deep experience owning sales forecasting, pipeline management frameworks, and revenue predictability Demonstrated success designing sales compensation plans, quotas, and performance incentive systems Strong experience collaborating with Data and Finance teams Ability to set vision and drive from strategy to execution in ambiguous, fast-moving environments Exceptional analytical problem solving with mastery of spreadsheets, dashboards, and data interpretation Excellent written and verbal communication skills

Build and own the long-term Sales Operations strategy Establish scalable processes, standards, and systems Define and manage the roadmap for CRM architecture, automation, and workflow optimization (HubSpot) Oversee all forecasting activities Implement multi-level forecasting Develop dashboards and reporting structures Establish clear methodologies for pipeline hygiene, data integrity, and forecasting accuracy Own end-to-end compensation design, governance, and quarterly/annual comp planning Develop scalable, transparent commission structures Oversee quota setting, territory design, rep capacity modeling, and incentive administration Partner deeply with Finance, Data and Growth teams Collaborate with marketing and BD leadership on end-to-end lead management Create aligned SOPs between Sales, Marketing, Growth, and Customer Success Own HubSpot configuration, governance, and optimization Drive automation across reporting, lead management, account health, and performance metrics Evaluate, implement, and integrate additional sales tech stack tools Ensure high adoption and enablement through structured training and documentation Lead, mentor, and develop a high-performing Sales Ops team Establish clear KPIs, operating cadences, and accountability mechanisms Foster a culture of continuous improvement, operational rigor, and data-driven decision making