Senior Technical Account Manager (French speaking)

At least 5 years of experience as a Technical Account Manager or a directly comparable role in enterprise software. Demonstrated technical expertise: hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks. Solid understanding of modern solution architectures and associated paradigms, including DevOps topics (especially Kubernetes). Proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders. Strategic problem solving competencies with a collaborative, impact-driven mindset. Willingness and flexibility to spend time on-site with clients as account needs dictate (up to 50% during busy periods). Fluent French and English language skills.

Serve as the primary technical contact and trusted advisor for designated enterprise customers. Guide the creation and execution of tailored technical adoption plans. Deliver hands-on technical guidance, best practices, and advisory services. Identify and remove execution risks through health checks and escalation management. Foster collaborative relationships with cross-functional Camunda teams. Spend time on-site with accounts for key milestone interactions as needed (up to 50%).