Senior Director, Product Management

Posted about 2 months agoViewed

CanadaCaliforniaColoradoGeorgiaMarylandMassachusettsMinnesotaNew JerseyNew YorkTexasUtahFull-TimeSoftware Development

Company:Jobber

Location:Canada, California, Colorado, Georgia, Maryland, Massachusetts, Minnesota, New Jersey, New York, Texas, Utah

Languages:English

Seniority level:Director, 8+ years

Experience:8+ years

Skills:

LeadershipAgileArtificial IntelligenceMachine LearningPeople ManagementProduct ManagementCross-functional Team LeadershipStrategySaaS

Requirements:

8+ years in Product Management Experience leading teams of 5+ Product Managers Experience owning a meaningful SaaS product portfolio with revenue growth and customer retention responsibility Background in vertical SaaS and strong intuition for SMB customer needs MarTech or CRM experience is a plus but not required Proven expertise in pricing, packaging, and commercialization Hands-on experience building or scaling AI-powered products Exceptional communication and storytelling skills

Responsibilities:

Develop and execute a multi-year strategy for Jobber’s marketing and sales tools portfolio. Balance investment across mature products, new segments, and 0→1 opportunities. Conduct customer discovery to understand how service providers attract and win jobs. Partner with Engineering, Design, Analytics, Marketing, Sales, and Customer Success. Champion the voice of the customer and define workflows for attracting leads. Integrate AI meaningfully into customer-facing experiences. Deliver measurable business impact by scaling adoption, engagement, and retention. Define KPIs for the Win Work portfolio and hold teams accountable to outcomes.