Sortly

Sortly is a simple, multi-device inventory management solution

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United StatesContractInventory management SaaSPosted

Customer Experience Specialist

Resolve customer tickets by email with accuracy, empathy, and timely responses.
Handle account, product, and technical tickets in HubSpot.
Escalate bugs with complete details.
Route feature requests to the right team.
Manage account handoffs with complete details.
Flag outdated Help Center articles.
Occasionally join customer screenshares or calls to troubleshoot.

HubSpot

About Sortly

Sortly is a simple, multi-device inventory management solution. Our visual & intuitive approach to inventory enables thousands of SMBs and teams within iconic corporations, government entities, music bands & sports teams to stay on top of their consumables, assets, and material things. With over 8,000 five-star ratings in the App Store and a net promoter score greater than 55, our impressive growth has primarily been driven by organic sources and word of mouth. We are profitable, financially independent, and primed to scale within our $20B market! We are proudly a distributed and remote-first company since inception with teams across 4 countries.

Sortly

Open Positions1

About Sortly

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