Senior Director, Product Management

10+ years of progressive product management experience in eCommerce, with at least 5 years in a leadership role. Deep expertise in digital product strategy, personalization platforms (e.g., CDPs, recommendation engines), and guided commerce. Proven track record of launching scalable, customer-facing products that drive measurable revenue and retention impact. Experience managing and mentoring product teams in agile environments. Strong technical fluency; able to translate business needs into requirements for engineering and data science. Analytical mindset with experience in A/B testing, KPI development, and incrementality testing. Excellent communication, executive presence, and stakeholder management skills. Experience with global eCommerce platforms such as Shopify Plus, SFCC, or similar. Hands-on knowledge of AI/ML applications in personalization, guided commerce, or loyalty ecosystems. Background in beauty, skincare, or CPG industries. Strong understanding of omnichannel commerce and marketplace dynamics (Amazon, Sephora.com, etc.).

Define and execute multi-year product strategy for global eCommerce, personalization, and guided commerce. Drive adoption of AI-driven product recommendations, diagnostics, and customized routines. Develop intuitive shopping tools to simplify decision-making and elevate the customer journey. Manage, coach, and scale product teams and cross-functional pods. Partner with global stakeholders to deliver connected, customer-first experiences. Establish success metrics, oversee experimentation frameworks, and use data to inform decisions. Identify opportunities for differentiation and long-term competitive advantage through trends in personalization, AI, and guided commerce.