Call Center Registered Nurse - Evergreen

5+ Years of Recent Hands-On Acute Care RN Experience ER or Med-Surg strongly preferred Current Compact RN License in good standing from the state physically in BSN Degree from an accredited American university Confidence with phone-based care and multi-screen computer systems Strong clinical judgment, emotional intelligence, and documentation skills A mission-first mindset and passion for serving military-connected communities Experience with behavioral health, mother-baby, and/or peds (bonus) Past work in telehealth, triage, or call center nursing (bonus) Familiarity with military healthcare systems or VA patients (bonus) Must have a hard-wired Ethernet internet connection Quiet, distraction-free home office space with a door for HIPAA compliance Must be a U.S. Citizen Ability to pass a Public Trust Background Check & Drug Screening Willing to obtain licenses in all 50 states

Triage symptoms using evidence-based protocols Recommend next steps for care Counsel patients on medications, test results, and chronic condition management Handle behavioral health, emergency, and complex calls Accurately chart calls in the EHR and follow compliance protocols Work closely with leadership and fellow remote RNs