- Guide emotional conversations in a calm and peaceful manner
- Provide customer service by engaging in positive interactions with pet families
- Answer a high volume of customer service calls in a work from home environment
- Demonstrate dependability and flexibility by adhering to schedules
- Gather and accurately document pet medical information
- Schedule appointments in an effective manner
- Meet all productivity, quality, and performance standards
- Provide stellar customer service to pet families and veterinarians
Customer serviceData entry