Business Onboarding Specialist - Fixed Term

A minimum of 1+ years of experience KYB-related roles in financial services, crypto, technology and/or client support roles Basic understanding of regulatory KYB/CDD and AML requirements Knowledge of business models, various corporate structures and beneficial ownership requirements Passion for delivering a 6-star client experience Willingness to work non-traditional hours and weekends as scheduled per business need Security and privacy minded Excellent analytical, problem solving, and written English communication skills Comfortable working in fast paced environments with a goal-oriented mindset Openness to work with cross-functional teams to solve client issues People-centered, supportive, flexible and a team player Willingness to quickly adjust to changing products, services, or company policies

Facilitate the onboarding of Business clients Conduct thorough client research and communicate effectively with clients via email Perform Know Your Business (KYB) and Client Due Diligence (CDD) practices Adhere to Kraken’s AML (Anti-Money Laundering) policies and procedures Identify and escalate suspicious documents Collaborate on departmental and cross-functional projects Update and maintain client information Collaborate with team members to achieve business objectives Incorporate client feedback to continuously improve the onboarding process