Customer Support Specialist, Lithuania
1900 - 2400 EUR per month
Company:Bondora
Location:Estonia, Lithuania
Languages:Lithuanian, English
Seniority level:Entry
Skills:
SalesforceCommunication SkillsWritten communicationTroubleshootingCRMCustomer support
Requirements:
- Strong native grammar and spelling skills in Lithuanian
- High level of proficiency in English
- Ability to troubleshoot product issues
- Familiarity with Customer Relationship Management tools (e.g., Salesforce, Zendesk, Freshdesk)
- Good communication skills
- Friendly, professional attitude
- Attention to detail
- Proactive and positive approach to solving problems
- Comfort following guidelines
- Working towards team targets
Responsibilities:
- Help customers in Lithuania understand loan options
- Troubleshoot customer issues
- Provide genuine customer support
- Work alongside product, operations, and recovery teams
- Contribute to improving customer support processes
