Onboarding Expert
Company:Clipboard
Location:Canada, UK, EU
Languages:English
Seniority level:Entry
Skills:
Communication SkillsProblem SolvingMicrosoft OfficeWritten communicationDocumentationRelationship buildingActive listeningCustomer support
Requirements:
Enjoy talking to people and helping them succeed. Comfortable making calls and building rapport quickly. Speak and write English clearly and professionally. Organized and follows through on tasks. Curious, resourceful, and looking for root causes. Quick with tools and not afraid to learn new systems. Experience in inside sales, onboarding, or customer support is a plus. Reliable laptop/desktop (no Chromebooks or Linux OS). Minimum 20 Mbps wired internet connection. Wired headset for clear communication. Quiet, distraction-free workspace. Stable power and internet connectivity.
Responsibilities:
Make outbound welcome calls to new professionals daily. Host onboarding consultations. Send follow-up emails and texts. Respond to inbound messages and support tickets. Keep clear documentation of all interactions. Act as a guide and partner to healthcare professionals.
