Junior Client Support Specialist (Web Builder) - Philippines (Fully Remote, No Previous Experience Required)

Experience with front-end web development and data (HTML / CSS / JSON) Experience with using visual production software (Photoshop, Loom, Figma, Canva) Experience as a technical Customer Support Specialist or similar is an advantage Experience using help desk software, remote support tools (Salesforce, Slack, Asana, Hubspot, Google Drive) is a plus Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases College degree, with Information Systems / Technology preferred Willing to take a design assessment

Respond to internal team requests and queries via Salesforce Identify customer needs and help clients/internal teams use product features Analyze and report product issues or concerns Update internal databases with technical issue information Share feature requests and effective workarounds with team members