Account Supervisor, Social Media Strategy & Community Management
T
TruePoint CommunicationsSocial Media
AL, AZ, FL, GA, KY, MI, MO, NC, OK, TN, TXFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 6+ years
- Required Skills
- LeadershipPeople ManagementStrategyContent creationCommunication SkillsMentoringWritten communicationTeam managementDigital MarketingAccount Management
Requirements
- 6+ years of professional experience in social media, community management, or digital strategy
- 2+ years of experience supervising or leading high-performing teams
- Strong background in social content development or content strategy is a plus
- Proven ability to build engagement strategies for well-known brands
- Excellent writing, editing, and communication skills
- Expertise with enterprise social media tools (Sprinklr or Sprout preferred)
- Flexible availability for evenings, weekends, and holidays
- Bachelor’s degree preferred
Responsibilities
- Lead strategic development and execution of community management
- Design and implement content and engagement frameworks
- Manage a team of Community Managers
- Monitor cultural trends and adapt strategy
- Collaborate with creative, strategy, and analytics teams
- Own escalation protocols and playbook development
- Act as a client-facing strategic lead
- Leverage enterprise tools like Sprinklr, Sprout, and Khoros
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