Account Supervisor, Social Media Strategy & Community Management
Company:TruePoint Communications
Location:AL, AZ, FL, GA, KY, MI, MO, NC, OK, TN, TX
Languages:English
Seniority level:Lead, 6+ years
Experience:6+ years
Skills:
LeadershipPeople ManagementStrategyContent creationCommunication SkillsMentoringWritten communicationTeam managementDigital MarketingAccount Management
Requirements:
6+ years of professional experience in social media, community management, or digital strategy 2+ years of experience supervising or leading high-performing teams Strong background in social content development or content strategy is a plus Proven ability to build engagement strategies for well-known brands Excellent writing, editing, and communication skills Expertise with enterprise social media tools (Sprinklr or Sprout preferred) Flexible availability for evenings, weekends, and holidays Bachelor’s degree preferred
Responsibilities:
Lead strategic development and execution of community management Design and implement content and engagement frameworks Manage a team of Community Managers Monitor cultural trends and adapt strategy Collaborate with creative, strategy, and analytics teams Own escalation protocols and playbook development Act as a client-facing strategic lead Leverage enterprise tools like Sprinklr, Sprout, and Khoros
