- Conduct community management, identify trends, and engage with the brand audience.
- Identify, flag, and engage on trending topics and reputational issues.
- Document and monitor additional activity as requested.
- Create error-free messaging and real-time content to support clients' social media goals.
- Engage with customers, influencers, and brand audiences on products, services, news, campaigns, and events.
- Work with enterprise publishing and listening tools.