Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs

At least 2 years of relevant public policy and regulatory experience in technology, digital, telecoms, or other relevant sectors with a Bachelor's Degree, or 3 years with a Master's Degree A keen understanding of telecoms and tech regulatory frameworks, EU and UK policy, political, and legislative frameworks Demonstrates a collaborative spirit and ability to work independently Critical thinking, good judgment, and ability to balance priorities Takes ownership of workstreams by maintaining clear task overviews, tracking deadlines, and driving execution Demonstrates strong organizational skills by coordinating across internal functions Familiarity and experience in drafting regulatory filings and legislative consultation submissions Direct experience managing responses to regulatory communications, enforcement actions, and other regulatory inquiries Experience engaging and working with EMEA regulators in the telecoms market Excellent written and verbal communication, time management, problem solving, investigative skills, attention to detail Proven ability to work independently and be action-oriented Demonstrated ability to work in a collaborative, fast-paced environment and make sound judgment under tight deadlines

Coordinate and maintain internal communication workflows Own and drive key GPRA EMEA processes Set up, coordinate, and prepare internal and external meetings Proactively monitor and track Policy and regulatory developments relevant to Twilio Track and ensure regulatory compliance obligations are met Analyze and assess policy and regulation for relevance and impact on Twilio Manage responses to regulatory communications, enforcement actions, and other government inquiries Contribute to the development of policy positions and engagement strategy Provide project management and administrative support to GPRA team members Assist with drafting, research, and document preparation Serve as a trusted partner on relevant legal and regulatory aspects Oversee and ensure compliance with telecom regulations Respond promptly to legal requests and questions from the business Collaborate on regulatory engagement strategy and lead/support meetings Advise, influence, and coordinate the development of company views on tech and telecommunication regulatory matters Advise the business in market access and licensing activities Identify key regulatory risks and opportunities Provide end-to-end analysis and support to ensure compliance