Senior Product Manager

7–10+ years of Product Management experience B2B SaaS experience strongly preferred Proven record of managing complex product areas with significant impact Ability to operate strategically while executing tactical work yourself Strong comfort with customer discovery, interviews, and product validation Experience writing highly detailed product specifications and user journeys Ability to build mockups and collaborate with designers when needed Ability to influence and align cross-functional stakeholders, including leadership Experience in fast-paced startup environments where PMs are highly hands-on Cybersecurity or IT systems administration background Experience scaling a product from early-stage through enterprise adoption Experience collaborating with Data Science, AI/ML, or advanced analytics teams Prior leadership experience (team lead, mentoring PMs, etc.) Familiarity with ServiceNow, ITSM, patching, or endpoint management domains

Partner directly with founders and leadership to define long-term product strategy Connect high-level vision to execution across research, prototyping, and delivery Conduct deep market, customer, and competitive research to inform direction Prioritize opportunities based on business impact, customer value, and feasibility Own large product areas end-to-end: discovery, strategy, planning, specification, rollout Write detailed functional specifications and technical requirements Create UI wireframes, user flows, and mockups when needed Lead engineering squads by providing clarity, prioritization, and guidance Manage product lifecycle from incubation through scale Build strong relationships with customers to continuously validate ideas Surface insights across sales, customer success, marketing, and support teams Present product updates to senior leadership, including rationale and expected outcomes Support go-to-market efforts and product launch readiness Monitor and interpret product metrics to drive adoption, expansion, and retention Recommend changes to UX, onboarding, or workflows based on customer data Drive experimentation and iteration to validate assumptions and improve product performance