Product Operations Manager

3-5+ years experience in product operations, product delivery, or product analytics in a B2B SaaS environment. Demonstrated ability to identify and employ systems that improve visibility, accountability, and product delivery effectiveness. Experience with product analytics tools (e.g., Amplitude, Mixpanel) and product management or agile tools (e.g., Jira, Productboard, Aha). Comfortable defining and interpreting metrics, connecting quantitative data with qualitative insights. Excellent cross-functional communication skills. Confident operating in ambiguous, fast-moving environments.

Partner with Product Managers to define success criteria and measurable outcomes for initiatives. Collaborate with Engineering for accurate instrumentation and reliable collection of product metrics. Maintain and evolve product dashboards and reporting mechanisms. Analyze and communicate insights from product data to inform roadmap prioritization and strategy. Monitor usage and engagement data to identify early warning signals and coordinate follow-up actions. Foster visibility and consistency in product work planning, tracking, and measurement. Maintain initiative tracking and operational dashboards. Enable creation of internal product roadmaps and reporting. Facilitate operational readiness and alignment between Product, Design, and Engineering. Support evaluation and adoption of tools to improve product organization visibility. Partner with cross-functional teams (Product Marketing, Business Ops, Finance, GTM) for effective product information communication. Coordinate structured reviews of internal and external feedback.