Program Manager, Ohio

Demonstrated experience working in rural and/or under-invested communities. 2+ years of professional experience in healthcare, social work, early education, literacy, or related fields. Prior remote work experience strongly preferred with demonstrated ability to work independently. Strong written and verbal communication skills. Ability to prioritize tasks, meet deadlines, adapt flexibly, and handle unexpected changes. Experience providing program implementation, quality improvement, or professional development support. Success fostering partnerships with diverse stakeholders through inclusive, culturally responsive engagement. Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), Zoom, and Slack. Intermediate Excel skills essential. Ability to troubleshoot basic internet and hardware issues independently. Strong organizational skills with ability to plan proactively and manage site visit schedules. Reliable transportation for frequent regional travel within Ohio.

Partner with clinic teams to implement the Reach Out and Read model with fidelity and quality. Conduct virtual and in-person site meetings to assess performance and create improvement plans. Build and sustain relationships with clinicians, administrators, and health system partners. Guide new sites through onboarding and training. Provide ongoing communication and technical assistance. Support clinics in completing progress reports and ensure data accuracy. Analyze data to inform quality improvement and program performance. Maintain accurate information in the myROR database. Collaborate on regional and statewide partnership initiatives. Represent Reach Out and Read at community and coalition meetings. Support clinics in identifying and leveraging local partnership and funding opportunities. Assist clinics with book ordering and tracking systems. Manage the equitable allocation and distribution of book funds. Coordinate book and funding support for clinics.