Vice President, Product and Data

10+ years in product management/development with 5+ years in senior leadership (VP/Senior Director level) Proven track record building and scaling B2C products from 0 to 1 (MVP through high-volume production) Hands-on experience with Salesforce platform (Service Cloud, Marketing Cloud, or Commerce Cloud) Demonstrated success leading distributed teams and managing multiple third-party vendors/offshore partners Strong technical acumen to partner effectively with engineering teams on architecture decisions Experience with modern data platforms and analytics tools Track record of using data analytics to drive product decisions and measure success Bachelor's degree in Computer Science, Engineering, Business, or related field Experience in pharmaceutical, healthcare, or beauty/skincare industries (preferred) Knowledge of regulatory requirements in healthcare/pharma (HIPAA, FDA guidelines) (preferred) Successful data insights implementation with Snowflake or similar cloud data warehouses (preferred) Practical implementation of AI/ML solutions in production environments (preferred) Experience with loyalty program design and implementation (preferred) Track record at high-growth startups that achieved successful exits or scale (preferred) MBA or advanced technical degree (preferred) Experience transitioning outsourced teams to in-house operations (preferred) Expertise in customer identity and access management (CIAM) solutions (preferred) Understanding of omnichannel retail and D2C commerce platforms (preferred)

Define and execute product vision and roadmap for industry-leading B2B and B2C customer applications Lead end-to-end product lifecycle for loyalty programs and customer engagement solutions Transform Snowflake data infrastructure into strategic asset by building analytics frameworks Champion and implement high-ROI AI/ML initiatives with clear business impact and scalability Optimize and expand Salesforce ecosystem while architecting custom applications for unique business needs Manage global network of third-party development partners, establishing SLAs, quality standards, and delivery frameworks Build and mentor lean internal product team while developing strategic plan to insource critical capabilities over time Partner with C-suite executives across Marketing, Sales, and Operations to align product strategy with business objectives Own product IT P&L including revenue forecasting, budget management, and ROI optimization Establish and monitor KPIs for product adoption, engagement, and revenue impact Drive rapid iteration and agile development practices Ensure scalability, security, and regulatory compliance across all customer-facing platforms and data solutions